Shipping Policy

Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day, striving to provide the highest levels of responsiveness at all times.

Order Delivery Time Frame

  1. Processing Time: This includes order verification, quality checks, and packaging. All orders are sent to our fulfillment center for dispatch within 48 hours after the order is placed.

  2. Shipping Time: This is the time it takes for items to be shipped from our fulfillment center to your destination. Shipping times vary based on the shipping method selected and your location.

Return Policy

Order Cancellation

  • We accept order cancellations before the product is shipped or produced. If you cancel your order before it is dispatched, you will receive a full refund.
  • We are unable to cancel orders once the product has been shipped.

Returns (if applicable)

  • You may return products within 14 days of receipt.
  • To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.
  • A receipt or proof of purchase is required to complete your return.
  • Please do not send your purchase back to the manufacturer.

Shipping Costs for Returns

  • Customers will be charged only once for shipping costs, which includes returns. No restocking fee will be charged.
  • If the return is due to a customer issue, the customer is responsible for the shipping fee, which varies based on the express company chosen.
  • If the return is due to our error (e.g., damaged or incorrect items), the customer will not be responsible for shipping costs.

Refunds (if applicable)

  • Once your return is received and inspected, we will send you a notification via email. You will also be notified of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your credit card or original payment method within 7 days.

Late or Missing Refunds (if applicable)

  • If you haven’t received your refund yet, first check your bank account again.
  • Contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all this and still haven’t received your refund, please contact us at BuddiesBoogie@gmail.com.

For return addresses and additional assistance, please contact our Customer Service at BuddiesBoogie@gmail.com.